Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, quality check and packaging. All orders are sent to the fulfillment center for dispatch within 3-7 days after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our fulfillment centerto the destination. International delivery usually takes about 20–35 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 20 and 40 days to arrive at their destination but can take longer from time to time.
buulgo.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It usually takes 1-4 business days for your order (while some items may need 6-9 business days). We will send you an email if the processing time takes longer than expected.
Shipment takes 20-35 business days to arrive.
Note: Affected by Covid-19, there will be some delay on the delivery.
1、Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 1-4 (while some items may need 6-9 business days)business days and is NOT included in the overall "shipping time".
2、All packages have specific tracking information.
3、You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
4、Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Shipment Upgrade Notice:
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we've upgraded our shipping system to provide better service: we managed to shorten the shipping time, especially for US customers!
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out. You can also track it in user account on buulgo.com. We will also e-mail you if there is any unsuccessful delivery. After you receive the order you purchased, you are free to write a review and get points rewarded.
Please contact us within 6 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
If any issue during the shipping time or after received the item, please feel free to firstname.lastname@example.org, our customer service representatives will offer you a satisfying solution.
Free Shipping Over $49.99
Standard Shipping: $5.99
Standard Shipping:20-35 Bussiness Days
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 8-11 day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 21 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed.
5) Possible tariffs and other possible related costs are borne by the customers.
6) We're improving our delivery process to make your packages even safer, so processing orders may be delayed.